Summary: Enterprise video security is shifting towards simpler, cloud-based systems supported by advanced analytics. New high-resolution and 360° cameras help reduce cost and expand coverage. The housing sector remains the largest market, while stronger privacy features and American-made equipment help address security concerns. The focus is moving from reactive protection to a more proactive approach.
Resolute Partners Business Development Manager Christopher Reeves answers questions about future trends in video security systems.
The Biggest Trends
Q: What do you see as the trends in enterprise video security systems for 2021 and beyond?
A: I see a greater focus on the customer experience, with products that provide a simpler, easier-to-share, and more personalized end-user experience.NVR cloud storage and analytics, like face recognition and object detection. They are the biggest needs across all industries. However, these technologies must include easy to use software that can be accessed on the go.
Additionally, they must be secure and easy to share internally or externally. With our partner, Avigilon, we’re meeting this trend head-on. There are a lot of security systems out there, but they are more reactive. We offer a proactive approach to what customers want in video security monitoring.
Technological Advances
Q: What technological advances have you seen lately that make video security something every enterprise should be considering?
A: Improved camera technology, such as higher megapixels and a 360-degree view from a single camera, will become a greater focus. Our 360 cameras can capture more with one camera. Older technology required multiple cameras to capture one area. For example, you had to install three cameras to capture one hallway or four or more cameras to record an entire intersection.
Our latest technology has up to four cameras in one, which means you can achieve more with a single camera, saving you money on equipment and installation costs. Far exceeding obsolete camera technology, our 32-megapixel HD cameras deliver more valuable and functional footage with software that optimizes bandwidth by only capturing the footage you need to study an event.
Industries
Q: What specific vertical or industry do you see video security being a perfect match for in 2021 and beyond?
A: Anyone with personnel or assets to protect can benefit from quality video security, but there is a high demand from the housing industry. For multifamily housing complexes, it will become increasingly important to look at video security as a necessity to prevent crime and reduce negative behavior rather than a luxury expenditure.
With our video security cameras and supporting software, property managers can create watch lists that send immediate alerts for anyone who shouldn’t be on the property, capture license plates in any lighting condition, and monitor congregating groups. Other industries where our video security systems are well-suited include energy, education, retail, public safety, healthcare, cannabis, automotive, and assisted or senior living.
Biggest Concerns
Q: What’s the biggest customer concern you run into, and how do you put their minds at ease when it comes to investing in video security?
A: Cost is often the most frequent concern from customers who want video security. They are often put off by the price when they see all the technology, bandwidth, personnel, and time involved for total coverage.
Customers often wait until an event occurs and are then prompted to take immediate action. We see the discussion shifting in 2020 from a reactive to a bold approach. Our primary concern is finding the correct solution that makes sense for a customer’s requirements and budget.
Q: Are recent privacy concerns a factor in how video security systems operate?
A: Secure video surveillance has become a major concern for businesses and customers in all industries, especially in privacy protection. Our software can block out specific information during surveillance to protect private data and personnel.
For example, cameras used in a multifamily housing complex can block the faces of children for their protection. In a hospital setting, they can block out visibility of patient data that could be visible on a computer screen. Due to national security and cybersecurity concerns, we prefer products made in the U.S.A. Competitors use video surveillance tech made in China, much of which has been banned from use in Federal Contracts.
Artificial Intelligence
Q: Is Artificial Intelligence, or AI, going to be a game changer in Video Security Systems?
A: AI-based surveillance analytics will continue driving the video security industry in 2021 and beyond. At Resolute Partners, we partner with world-class leaders in AI for video security. It is what differentiates us from competitors.
Our enterprise video security systems feature applications like behavior analytics, object detection, motion detection, and tracking. Ultimately, AI-based video security gives enterprises like multi-family housing owners immediate access to real-time events. This translates to a faster police response and investigation, to rapidly ensure the safety and protection of their tenants. Utilize these advancements in video surveillance to your advantage.
Contact Resolute Partners or request an assessment to get pricing and options for your commercial surveillance camera needs.
FAQs
The shift towards simple and user-friendly cloud systems equipped with analytics such as face and object detection.
The combination of high-megapixel cameras and 360° cameras allows fewer devices to cover large areas, which lowers installation and equipment costs.
The multifamily housing leads in utilization, followed by:
- energy
- education
- retail
- healthcare
- public safety
- senior living sectors
Many people wait until an event occurs, but customized solutions that fit both their financial needs and requirements help to reduce this issue.
Current software can blur sensitive information, such as children’s faces or medical records, and most customers prefer domestically produced equipment for added security.
Michael S. Blanco is the Chief Executive Officer and Co-Founder of Resolute Partners, LLC, where he leads strategic initiatives across various divisions. After owning family entertainment centers in New England, he co-founded Resolute Partners in 1996, launching the first Internet cafés for the U.S. Navy and partnering with AT&T for global deployment. A pioneer in wireless communications, Michael has expanded the company’s focus to include Energy Management/IoT, Cybersecurity, and Managed Video Security. He holds a degree from the Rochester Institute of Technology.
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