To maintain integrity and security within VA’s official healthcare networks, this wireless Internet solution will be developed and implemented fully independent of VA’s existing healthcare networks. Having installed Veterans Guest Internet Access at over 35 VA facilities, such as the Syracuse VA Medical Center and the VISN 1 Central Western MA Health Care System, RESOLUTE Partners has the experience to provide a seamless VGIA installation at these new locations with minimal risk to the medical facility network and its ongoing operations in patient care. For the two new campuses, the service will be similar to that found in other healthcare facilities, as well as hotels and other venues, and consist of the installation, maintenance, and VGIA services as required in multiple buildings.
RESOLUTE Partners and Four Points Technology recognize the importance of public Internet access in Veterans Administration Medical Center (VAMC) communities. VGIA service enables:
- Patients and family members to conduct research and maintain communication with friends and family members, particularly during overnight and multi-night stays.
- Veterans to manage their finances, conduct employment research, and pursue online education—all priorities for the Department of Veterans Affairs—while often requiring long treatment and rehabilitation periods in a care environment.
- General Internet surfing and Internet streaming for recreational use.
Frequently Asked Questions
VGIA (Veterans and Guest Internet Access) provides secure public Wi-Fi in VA Medical Centers. It helps veterans, families, and staff stay connected, access online services, and manage tasks like education, finances, and communication during treatment.
VGIA is installed on a completely separate network from the VA’s internal healthcare systems. This ensures that public internet access does not compromise medical network security or disrupt essential healthcare operations and patient data.
VGIA allows users to browse the internet, stream content, communicate with family and friends, apply for jobs, manage finances, and pursue education. This enhances patient experience, especially during overnight or long-term care stays at the facility.
RESOLUTE Partners has successfully deployed VGIA in over 35 VA locations, including Syracuse and VISN 1 Central Western MA. Their proven experience ensures reliable, secure internet installations with minimal disruption to medical operations.
In addition to VGIA, RESOLUTE offers high-security wireless networks for government and commercial use, along with enterprise video surveillance solutions powered by advanced video analytics to protect facilities and streamline monitoring.
Michael S. Blanco is the Chief Executive Officer and Co-Founder of Resolute Partners, LLC, where he leads strategic initiatives across various divisions. After owning family entertainment centers in New England, he co-founded Resolute Partners in 1996, launching the first Internet cafés for the U.S. Navy and partnering with AT&T for global deployment. A pioneer in wireless communications, Michael has expanded the company’s focus to include Energy Management/IoT, Cybersecurity, and Managed Video Security. He holds a degree from the Rochester Institute of Technology.
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