Live Video Monitoring
Our fully trained surveillance monitoring professionals provide nightly live security camera monitoring of preferred business security cameras from 11 pm - 7 am, seven days a week.
Fast response and suspicious activity alerts with video.
Resolute Partners trained video security surveillance monitoring professionals can quickly spot suspicious activity captured by business security cameras. We review live video to determine if criminal behavior is suspected. If suspicious actions are occurring, we alert you or local authorities right away. Alerts are sent to customers by email, and we include a video clip of the incident for immediate review.
EASY SETUP
Through a self-installed remote monitoring (REMO) device, our video security professionals can access and monitor the cameras you choose. Shipped directly to your business, REMO works with most brands of business security cameras operating on a CCTV (records on a DVD/NVR) or cloud-based system. Once installed, we can begin remote surveillance monitoring service in as little as 1 business day.
Resolute Partners video security team will then remotely monitor business security cameras nightly from 11 pm to 7 am, 7 days a week. During live remote video monitoring, our team may notice that a camera is not providing optimal viewing ability. If this happens, we will notify you.
Benefits of Live Video Monitoring for Your Property
Live video monitoring protects properties that face unique security challenges, such as construction sites and retail locations. Here's how it works:
- Detection: Our live security camera monitoring system has the latest video surveillance technology, including thermal imaging cameras. These cameras detect potential threats in real-time and are monitored by our licensed security team.
- Deterrence: Visible surveillance, paired with strobe lights and audible alarms, signals to criminals that a live video monitoring system protects your site. This proactive approach helps prevent crime before it happens.
- Action: If unauthorized activity is detected, our team activates the alarms and notifies local law enforcement, who will respond to the scene. Throughout the incident, our live monitoring personnel keep track of events and provide updates as needed.
- Documentation: Our cameras record everything 24/7, ensuring all activity is documented for future reference. You'll always have a detailed account of any incidents on your property.
FAQs About Live Video Monitoring Services
Live video monitoring services involve the real-time surveillance of a property using cameras connected to a monitoring center. Trained operators watch these live feeds and can respond immediately to any suspicious activity. This can include contacting property owners, alerting security personnel, or notifying law enforcement. This creates a proactive approach to security, aiming to prevent incidents before they escalate.
Yes, live video monitoring can often be integrated with existing security systems. This integration can enhance the effectiveness of the overall security setup by combining video surveillance with other security measures such as alarms, access control systems, and motion detectors. The compatibility of the systems will depend on the specific technology and infrastructure in place, but most modern security solutions are designed to be flexible and scalable.
A variety of properties can benefit from live video monitoring services, including:
- Commercial Properties: Offices, retail stores, warehouses, and other business premises can protect their assets, employees, and customers.
- Residential Properties: Gated communities, apartment complexes, and individual homes can enhance their security.
- Industrial Sites: Factories, construction sites, and other industrial areas can prevent theft and ensure safety.
- Public Spaces: Parks, transportation hubs, and other public areas can monitor for criminal activities and ensure public safety.
- Educational Institutions: Schools and universities can safeguard students and staff.
- Healthcare Facilities: Hospitals and clinics can protect patients and sensitive areas.
To ensure privacy with live video monitoring, several measures can be implemented:
- Data Encryption: Video feeds are encrypted to prevent unauthorized access.
- Access Control: Only authorized personnel can access the live feeds and recorded footage.
- Audit Trails: Detailed logs of who accessed the video and when are maintained to ensure accountability.
- Regulatory Compliance: Adherence to privacy laws and regulations, such as GDPR or HIPAA, is ensured.
- Camera Placement: Cameras are strategically placed to avoid private areas and focus on public or sensitive zones where monitoring is necessary.
- Policy Transparency: Clear policies about video monitoring practices are communicated to those being monitored.
Handling false alarms is a crucial aspect of live video monitoring services. Here are some common strategies:
- Advanced Technology: Use of AI and machine learning to distinguish between real threats and false alarms (e.g., distinguishing between a human intruder and an animal).
- Verification Protocols: Operators can quickly review live feeds to verify alarms before taking action.
- Two-Way Communication: Some systems allow operators to voice down to the site to verify if the alarm is genuine and notify intruders they are being watched.
- Priority Response: False alarms are logged and monitored, and repeated false alarms can trigger a review of the system setup, alert rules and sensitivity settings.
- Training: Continuous training for operators to improve their ability to discern real threats from false alarms.